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What is Kepray?
Kepray is an online clothing brand based in the United Kingdom, offering a wide range of stylish, high-quality, and affordable clothing for men and women. We launched in 2025 with a mission to provide fashion that combines comfort, style, and sustainability.
Where is Kepray based?
Kepray is a UK-based brand, and we are proud to offer our clothing to customers across the United Kingdom through our online store. Our physical address location is 10 Thorpe Dr, Attleborough, Norfolk NR17 2HS, United Kingdom.
What sizes do you offer?
We offer a wide range of sizes, from XS to XXL, to ensure that our clothing is inclusive and caters to all body types. Please refer to our size guide for detailed measurements to find your perfect fit.
How do I place an order?
Placing an order is simple! Just browse our website, select the items you’d like to purchase, and proceed to checkout. You’ll need to enter your shipping details and payment information, and once confirmed, we’ll take care of the rest.
How long will my order take to arrive?
We aim to process all orders within 1-2 business days. Shipping times may vary depending on your location. Typically, delivery takes between 5-6 business days for UK orders.
What payment methods do you accept?
We accept a variety of payment methods, including credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Our checkout process is secure and easy to follow.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders within the United Kingdom.
Can I return or exchange an item?
Yes, we offer a hassle-free return and exchange policy. If you’re not completely satisfied with your purchase, you can return it within 14 days of receipt for a full refund or exchange. Items must be unworn, unused, and in their original condition.
How do I contact customer service?
If you have any questions or need assistance, our friendly customer service team is here to help! You can reach us via email at info@kepray.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours.